Hello, I'm

Teketay Addis Kebede

IT Professional, Systems Analyst & Infrastructure Specialist

6+ years keeping national border and migration systems secure, reliable and well documented, from the help desk to systems analysis.

MIDAS
PISCES 9.3

About me

I have 6+ years of experience in IT support, systems administration and systems analysis. At the Immigration and Citizenship Service (ICS) I support the infrastructure behind the Passport Control System (MIDAS) and train the people who use it. I like setting goals and reaching them, and I work as comfortably in a team as on my own.

BSc in Information Technology

University of Gondar, July 2019

6+

Years of experience

3.53

GPA, BSc IT

5

Certificates

Experience

  1. Immigration and Citizenship Service (ICS)

    Dec 2020 to present

    IT Operational Support and System Analyst

    • Install, configure and maintain operating systems, applications and network devices.
    • Manage servers, storage, firewalls, routers, switches and backup systems.
    • Resolve LAN/WAN, Wi-Fi and VPN problems; monitor network performance and security.
    • Administer user accounts and access control with Active Directory and Microsoft 365.
    • Keep IT documentation, inventory and asset records current; support branch offices on site and remotely.

    Passport Control System (MIDAS), System Analyst

    • Worked with stakeholders to define requirements and objectives.
    • Analyzed existing systems and processes, and wrote technical specifications for developers.
    • Tested systems against requirements, trained end users, and provided ongoing support.
  2. Finot-Selam City Administration

    Nov 2019 to 2020

    IT Support Professional

    • Provided technical support for hardware and software issues.
    • Installed, configured and troubleshot computers and printers.
    • Fixed internet connectivity problems and repaired devices such as printers and scanners.
    • Reset passwords and resolved account access problems.

Projects and systems

Passport Control System (MIDAS)

System Analyst on the Migration Information and Data Analysis System for Bole International Airport and other border points: requirements, specifications for developers, testing, end-user training and ongoing support.

  • Systems analysis
  • Border management
  • Training

PISCES Border Management System

Trained and certified as PISCES Systems Administrator (version 9.3), supporting the reliability and security of the border management platform.

  • Systems administration
  • Security

Dental Clinic App

Web application for managing a dental clinic.

  • Web app

Restaurant App

Web application for restaurant operations.

  • Web app

Skills

Fill shows self-rated proficiency

Software development

  • Python, 75%
  • JavaScript, 78%
  • PHP, 70%
  • Java, 65%
  • C#, 60%
  • C++, 60%
  • React, 72%
  • Django / Flask, 65%
  • SQL, PostgreSQL, MongoDB, 80%
  • Git, GitHub, GitLab, 80%
  • Agile, Scrum, DevOps, 70%

Cloud computing

  • AWS (EC2), 60%
  • Microsoft Azure, 62%
  • Google Cloud (GCP), 58%
  • Office 365, 88%
  • Heroku, App Engine, 55%
  • Serverless, Kubernetes, 50%

Network and systems administration

  • Windows Server 2019 / 2022, 90%
  • Active Directory (GPO, DNS, DHCP), 90%
  • TCP/IP, DNS, DHCP, VPN, VLAN, 85%
  • Cisco, Fortinet, 78%
  • VMware, Hyper-V, Docker, 75%
  • Linux (Ubuntu, Kali), 72%

IT support and help desk

  • Hardware and software troubleshooting, 95%
  • OS installation, 95%
  • Remote support (TeamViewer, AnyDesk, RDP), 92%
  • PowerShell, Bash, ping, ipconfig, tracert, 85%
  • Boot media and diagnostic tools, 85%

Certificates

Get in touch

Email me about a role, a project, or a systems problem.

Location

Addis Ababa, Ethiopia

© 2026 Teketay Addis Kebede. All rights reserved.